FAQs

Frequently Asked Questions

Everything you need to know about our AI-powered toys and interactive home gadgets

What makes NeurGlint's toys different?
NeurGlint combines artificial intelligence with engaging play to create toys that learn from interactions and grow with each user.
How do I set up my smart home gadget?
Setup involves plugging in the device, connecting to Wi-Fi using the NeurGlint app, and following on-screen instructions for voice and gesture calibration.
Is my data secure?
NeurGlint employs industry-standard encryption and privacy protocols to protect your data and ensure a safe user experience.
How can I get product support?
AI-powered toys combine embedded sensors, adaptive algorithms and real-time feedback to create play experiences that evolve with each interaction. By learning from a child’s play patterns, these devices can introduce new challenges, stories or activities that keep engagement high.
How do your interactive home gadgets connect with my existing devices?
Our gadgets use secure Wi-Fi and Bluetooth protocols to integrate seamlessly with most routers and smartphones. Once set up, you can control them via the NeurGlint mobile app or your preferred smart-home hub.
Are NeurGlint products compatible with voice assistants?
Yes. Many of our home gadgets support popular voice assistants for hands-free operation. Simply link your NeurGlint device in the assistant’s settings to get started.
What is the setup process for a new AI toy or gadget?
Unbox the device, plug it in and download the NeurGlint app from your app store. Follow the step-by-step instructions in the app to name, configure and customize your device in under five minutes.
Can I personalize how my AI device behaves over time?
Absolutely. Through the NeurGlint app, you can adjust learning modes, choose playstyles, set activity schedules and fine-tune responses so each device reflects your family’s preferences.
What types of data do these devices collect?
Our devices gather usage patterns, voice commands and environmental metrics only to improve performance and personalization. All data is anonymized and stored securely to protect your privacy.
How is my privacy protected with NeurGlint?
NeurGlint encrypts all communication between devices and our cloud servers using industry-standard TLS. You remain in control of what data is shared, and you can review or delete logs at any time.
How often do software updates happen?
We release optimizations and security patches on a quarterly basis, with critical fixes delivered as soon as they’re ready. Updates install automatically at off-peak hours to minimize any disruption.
Do I need a subscription to use these products?
No subscription is required for basic features, including setup and firmware updates. Premium customization packs can be enabled with one-time unlocks or bundled deals.
Where can I find support if I run into issues?
Visit our Help Center at neurglint.digital/support or contact our support team by submitting a ticket through the NeurGlint app. We typically respond within one business day.